$1,249
Recovered“The store kept fobbing me off with store credit. Fairgo's letter cited s259 — I had a refund in my account three days later. I didn't even know s259 existed.”
Priya M.
Mentone VIC · Faulty appliance
You were wronged by a business. Fairgo writes the demand letter that gets results — citing the exact sections of Australian Consumer Law that protect you. Free. Five minutes. No legalese.
Dear Sir/Madam,
On 12 February 2026 I purchased a Vorteq 6kg washing machine from your Mentone store for $1,249.00. The machine ceased operating after 11 weeks — a duration plainly inconsistent with a reasonable consumer's expectation of an appliance at this price point.
Section 54 of the Australian Consumer Law guarantees goods are of acceptable quality. The failure here is, on any reasonable view, a major failure within the meaning of s 260, entitling me under s 259 to elect …
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Our AI identifies which Australian Consumer Law sections apply to your situation — and explains them plainly.
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The Australian Consumer Law is one of the strongest in the world. Most situations engage several sections at once. We surface every one that applies.
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“The store kept fobbing me off with store credit. Fairgo's letter cited s259 — I had a refund in my account three days later. I didn't even know s259 existed.”
“My gym wouldn't cancel my contract. The letter pointed at s23 unfair-terms — they replied within 48 hours and waived the lot.”
“Tradie took the deposit and ghosted. I almost gave up. Letter went out, money came back. Five minutes of my evening.”
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